Returns & Exchanges
At LUXE Lighter, we stand behind the precision and quality of our electronic ignition products. If you are not completely satisfied with your purchase, you may return your item in its original condition within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and a brief explanation for the return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the lighter in its original luxury gift box, ensuring all charging cables and manuals are included to avoid restocking fees.
Ship the Item
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
Inspection and Refund
Once our technicians verify the device's functionality and condition, a full refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing